Step-by-step guide to setting up your e-mail system To set up extra users To set up aliases Using your e-mail system Tips on Configuring other E-mail Clients Step-by-step guide to setting up your e-mail system Log into your mail administration page by opening your preferred web browser (i.e. Internet Explorer or Netscape), and in the address/location box, type the address to your mail server. This is in the form: ‘mail.yourdomainname.com’. So if your domain name is ‘sample.com.au’, your mail server address will be ‘mail.sample.com.au’, and hit [enter] (If your domain name has not yet been delegated, use the secondary IP address as emailed to you in the notice we first sent out to you when your order was processed, in the form: ‘http://200.200.10.10/’ – this procedure is used if you want to set up your email before you will start using the system, when the domain name is delegated) The mail admin login page will appear Type in your User ID – this will have been emailed to you and it is in the form ‘you@yourdomain.com’ Type in the password emailed to you Your mail admin page will then load   To set up extra users To setup extra users of the mail system, click the arrow button on the drop-down box at the top right of the screen (users are mail accounts that can be accessed separately and have the capacity to store e-mails) Scroll down the list to ‘User administration’ under the ‘Admin options’ heading, and click it once The user admin page will then load You will see all the users currently configured in the list on the left of the page Click the ‘add’ button to make a new user Enter the information for your new user. User ID is the name you wish the user to have. So if you want an email address ‘user1@yourdomain.com’, type ‘user1’. The ID can be from 3 to 30 characters long, and must only consist of letters, numbers, periods (full stops) and dashes/underscores Type the actual first and last name of the person to use that mail account (not compulsory) Type the password you wish to use to access the account, then confirm it in the next box (type it again). Passwords can be from 4 to 30 characters long and not contain spaces In the ‘Max Mailbox size’ box, enter the disk space to be assigned (in bytes – approx. 1000 bytes to the Kilobyte), or just enter 0 for unlimited size. If the quota is exceeded, e-mail will be returned to the sender In the ‘Max Num Messages’ box, enter the maximum e-mails allowable to be sent to that account. Enter 0 for unlimited messages. If the quota is exceeded, e-mail will be returned to the sender Set the user attributes by the checkboxes below. If not sure, just leave them ‘as is’ Click the ‘Save’ button Please note that any users created in this way will NOT have access to admin functions, only the mail username in the email we sent to you has admin permission. That’s all there is to it! You can add as many users as you wish, it is unlimited. Click the ‘Go Back’ link.   To set up aliases Aliases are pointers to users, and they do not have the capacity to store e-mail, they just ‘pass the e-mail on’ to a user, or a completely different e-mail address Say you wanted the two email addresses: ‘sales@yourdomain.com’ and ‘orders@yourdomain.com’ to both go to the one user mailbox. You would set up one of these as a user, say User ID ‘sales’ to obtain the ‘sales@yourdomain.com’ e-mail address Now there is no need to create an entirely separate ‘orders’ user You can add an ‘orders’ alias to point mail sent to ‘orders@yourdomain.com’ to the ‘sales’ mailbox To add an alias, click the arrow button on the box at the top right of the screen Scroll down to ‘Alias Administration’ under the heading ‘Admin Options’ Click it once Click the ‘Add’ button Enter the Alias ID – e.g. ‘orders’ as in the previous example. The ID is limited to 45 characters, which can be letters, numbers, dashes and underscores. It must be unique (found nowhere else in your mail system) and cannot contain spaces Keep the ‘Alias type’ as Standard In the ‘Destination’ box, type the user you wish mail to be passed along to, e.g. ‘sales’ in the previous example. Or, if mail to the address ‘aliasid@yourdomain.com’ is to go to a completely different external e-mail address, type that in as ‘user@differentdomainname.com’ Click the ‘Save’ button That’s it!   Using your e-mail system You can view e-mail sent to you in two ways – via the Internet, or downloaded to your local computer. You can also send e-mail using these two methods Web-based mail - Via the internet, log into your user mail account as before You can login as any of the users you set up, e.g. ‘one@yourdomain.com’ and the password, ‘two@yourdomain.com’ and the password, etc. Mail functions are found on the top menu bar – Menu, View Mail, Compose, and Search. You can send and receive mail, even SpellCheck outgoing mail! This method means you can easily access, send and receive e-mail on any computer connected to the Internet in the world! Remember, when you are finished, to click the ‘Log off’ button at the top right of the screen. This prevents unauthorized people accessing your mail. Local Mail (Post Office Protocol – POP3) - This method involves using an e-mail client on your local computer to download e-mail from the mail server. The two most popular mail clients, Outlook Express / Outlook and Netscape Messenger, will be discussed here. Other clients can be configured using similar steps. Microsoft Outlook Express / Outlook - Open Outlook Express (Usually contained in the Start menu on Windows computers) Click the ‘Tools’ menu, then click ‘accounts…’ Click ‘Add’, then ‘Mail…’ Enter your name, then click ‘Next’ In the ‘Email address’ box, enter your email address – e.g. ‘user@yourdomain.com’ then click ‘Next’ Leave the setting as ‘POP3’ In the ‘Incoming mail server’ box, enter your mail server in the form: ‘mail.yourdomain.com’ In the ‘Outgoing mail server’ box, enter the same as the above box (‘mail.yourdomain.com’), or, if you wish to use your Dial-Up Internet Service Provider’s mail server, enter the mail server details provided by your ISP – usually ‘mail.yourispsdomainname.com’ Click ‘Next’ Enter your username in the first box, in the form ‘you@yourdomain.com’ Enter your password in the next box If you do not want to enter your password every time you use your e-mail, leave the option ‘Remember password’ checked (not recommended for computers to which the public has access) Do not check the box ‘Log on using SPA Click ‘Next’ Click ‘Finish’ That’s all. You can now receive e-mail by clicking the ‘Send/Recv’ button in the menu bar, and compose e-mail to send by using the ‘New mail’ button You can also organize received e-mail into folders by right-clicking ‘Local folders’ at the left hand side of the screen, then clicking ‘New folder…’ in the menu that appears. Type the folder name you wish, then click ‘OK’ Now any e-mail you receive can be dragged (holding down left mouse button) and dropped (releasing the button) over the designated folder Netscape Messenger - Open Netscape Messenger (Usually contained in the Start menu on Windows computers) Click the ‘Edit’ menu, the ‘Preferences…’ Click ‘Identity’ on the left hand side of the window Enter your own name in the ‘Your name’ box Enter your e-mail address in the form: ‘you@yourdomain.com’ in the next box Enter a ‘reply-to’ e-mail address (only if different to the address you typed in above) – this is only used if you want return e-mail sent to another address Type your organization name in the next box Click ‘mail servers’ on the left hand side of the window Click the ‘Add’ button under ‘Incoming mail servers’ Enter the server name in the form: ‘mail.yourdomain.com’ Click the drop-down arrow to the right of the next box Select ‘POP3 server’ In the next box, enter your username in the form: ‘you@yourdomain.com’ as specified when you setup your accounts in the web-based mail admin Check the box ‘remember password’ by clicking it; if you don’t wish to enter your password every time you check/send/receive e-mail (not recommended for computers with access to the public) If you wish Messenger to check for mail at preset time intervals, check the box ‘Check for mail every…’ and enter the time in minutes in the next box. This saves clicking the ‘Get Msg’ button every time you wish to receive mail Check ‘automatically download any new messages’ Click the POP tab at the top of the box Un-check ‘Leave messages on server’. This will mean that you will have more free space to receive mail Click the ‘OK’ button In the ‘Outgoing mail server’ section, enter the same as before (‘mail.yourdomain.com’)in the ‘Outgoing Mail (SMTP) server’ box, or, if you wish to use your Dial-Up Internet Service Provider’s mail server, enter the mail server details provided by your ISP – usually ‘mail.yourispsdomainname.com’ Enter your username in the next box in the form: ‘you@yourdomain.com’, or the username supplied by your ISP Click the ‘OK’ button Your mail settings have now been configured! You can now receive e-mail by clicking the ‘Get Msg’ button in the menu bar, and compose e-mail to send by using the ‘New Msg’ button You can also organize received e-mail into folders by right-clicking ‘Local mail’ at the left hand side of the screen, then clicking ‘New folder…’ in the menu that appears. Type the folder name you wish, then click ‘OK’ Now any e-mail you receive can be dragged (holding down left mouse button) and dropped (releasing the button) over the designated folder Eudora - The mail client Eudora can be configured in a similar way to Outlook and Messenger. Please see http://www.eudora.com/ for more information. Tips on Configuring other E-mail Clients To logon to a shared-IP-address Virtual Domain use the form: "user@yourdomain.com" as the userid. In Netscape, MSIE or Eudora login as "user%yourdomain.com@mail.activesystems.net.au" IMail can use any of several characters for the delimiter between the userid and hostname. By default these characters are: @#$%&* Caution: the @ is REQUIRED by Web Messaging!!!! Any of these characters may be used as a substitute for @ between the user and Virtual Domain name in the POP3 or IMAP login userID. Here are some examples: Users in virtual hosts without IP addresses must log in as "user@yourdomain.com" rather than just "user." For example: user: joe@yourdomain.com hostname: mail.yourdomain.com Some clients, however, will not allow you to place an "@" in the username field. In such cases, you must use an alternative delimiter such as %, $, or &. user: joe%yourdomain.com hostname: mail.yourdomain.com Most clients use separate fields for the username and mailhostname entries. Eudora, however, expects (in the "POP Account" field) the following format: user@mail.yourdomain.com, for example, joe@mail.yourdomain.com. So, the logical procedure with a virtual host without an IP would be to use: user@yourdomain.com@mail.activesystems.net.au However, Eudora will not allow you to use more than one "@" in the POP Account field. Therefore, you must use an alternative character, such as %, $ or & in its place: joe%yourdomain.com@mail.activesystems.net.au

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