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| Hardware Details & Operating System Detail
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Web Servers (Per Server) -
- Pentium III 866 machines
- Memory - 1024 megs
- Hard Drives - 18 gigs SCSI Drives
- UPS Power Backup
- Windows 2000
- Server Service Pack 2.0
- Internet Information Server 5.0
- Internet Explorer 5.5 Additional 3rd Party Software - SAFileup,
Aspmail, Aspimage, Jmail 4, SQL 7.0, Cold Fusion 4.5.1, PHP
Mail Servers (Per Server) -
- Pentium III 866 machines
- Memory - 1024 megs
- Hard Drives - 18 gigs SCSI Drives
- UPS Power Backup
- Windows 2000 Server
- Server Service Pack 2.0
- Internet Information Server 5.0
- Internet Explorer 5.5
- Mail Server Software - Imail 6
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| Backup Procedures |
Web Servers (Per Server) -
- Full System Backups - Daily 2.00am EST
Mail Servers (Per Server) -
- Full System Backups - Daily 2.00am EST
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| Network Details |
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We have one of the best connected data centres in the world. The
network has been engineered from the ground up to accomodate the
high-availability demands of the internet's most popular websites.
Connectivity - our data centre utilizes connections to multiple
backbones to ensure that data reaches the end-user in the fastest,
most efficient manner possible. We also have numerous peering agreements
with many local ISPs to allow fast delivery of packets when possible.
BGP4 Routing - our data centre runs the Border Gate Protocol (BGP4)
for best case routing. Our entirely switched, Cisco powered network
employs Cisco 12000 GSR and 7500 class routers running HSRP (N+1
hot failover) to ensure that data can be routed even in the event
of a router failover. The BGP4 protocol is a standard that allows
for the evaluation of each packet of information sent out from our
Network. Each packet of information is evaluated and sent over the
fastest route possible. Because of our redundant network architecture,
packets may be sent via alternative routes even if they are being
delivered to the same end user! This also allows for packets to
be redirected via another route if network congestion on the public
internet becomes overwhelming.
Guaranteed packet Delivery - our data centre pays providers
to make sure that packets of information are delivered to the end
user's eyeballs. This offers significant advantages over simply
peering with the major backbones. Peering agreements rarely include
Service Level Agreements (SLAs) so no one is accountable for lost
packets at congested exchange points. Because the data centre actually
has SLAs with all the data providers, we are able to guarantee that
all packets will leave our network at full speed.
Bandwidth Utilization - The Network currently operates at
less than 40% capacity during peak hours. This allows for us to
accomodate even the largest spikes in traffic that are often associated
with the most popular websites. We are always adding network connectivity
and new routes in an effort to make sure content is delivered to
you users as efficiently as possible. A low bandwidth utilization
also allows for 100% uptime, even if a major outage occurred. Even
if we lost several of our backbone connections at the same time
(which has never happened) there would be no performance degredation
for our clients.
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| Data Center |
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Our servers are located within a world-class data center built
with redundant systems, diverse fiber entrances and isolated power
distribution to give our customers the utmost in security and reliability.
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| It's protected against the unlikely occurrence of complete power
failure by 80-minute backup batteries (against an industry standard
of 20 minutes). With a 750-kilowatt diesel generator - more than enough
capacity to handle any potential power emergency. |
| To guard against line failure or intrusion, the data center is staffed
24 hours a day and monitored by a comprehensive security system incorporating
biometric hand-scanning for strict access control. No public access
is permitted under any circumstances. The data center includes 24-hour
HVAC with redundant chillers to maintain an optimal computer server
environment. We provide diverse data cabling paths to the server racks,
and all servers receive conditioned power and 24-hour individual monitoring.
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All servers in the data center are placed on Cisco Enterprise switches
running HSRP (hot failover) to ensure that information is transmitted
to and from your server in the fastest way possible. Additionally,
connecting our webservers to a switch is significantly more secure
than connecting it to a hub because other users on a switch cannot
"sniff" your packets, whereas they can on a hub.
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